Excellence in Customer Care  

                                     Boldly Different......

 

Customer Satisfaction Survey

 

 

 

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Revealing Research is one of South Africa's leading market research, consumer knowledge and information companies.

 

Revealing Research offers market research services specializing in:

 

Customer Satisfaction Survey

Mystery Shopper

Brand Awareness

HR Research


All invaluable facts that make for more than just news worth knowing. They sometimes make for news worth rewriting entire business plans. We're passionate about understanding why customers do what they do. We've grown into a company built on intellectual capital, driven by inquisitive people and offering the best qualitative and quantitative research design, project management and marketing information solutions. (Customer satisfaction survey , market research surveys and mystery shopper)

Revealing Research’s balanced and comprehensive approach measures important variables like loyalty, reputation, customer satisfaction, ethics, employee commitment, and other key issues that are of vital importance in today’s world of business.

Our Mission

At Revealing Research we take pride in helping our clients achieve Excellence in Customer Care through the utilization of our innovative products and services complimented the unique solutions we provide.
 
“we strive to be the number one provider of information and advice in the consumer survey market place”

Why choose Revealing Research?

Revealing Research embraces a corporate ethos of professionalism, innovation and quality. We believe in keeping our processes open, transparent and understandable so clients can derive maximum benefit from their research. This results in our research being extremely actionable and relevant. We pride ourselves on our user-friendly presentations that focus on interpretation and analysis, rather than 'just the numbers'. We're particularly proud of our reputation for going the extra mile in terms of the strategic recommendations and insights we provide.
 
In comparing our capabilities and proposed solutions to that of our competitors, the benefits of choosing Revealing Research are: 


Unlike the vast majority of other market researcher companies we pride ourselves as Customer Care Specialists.
We care about your clients in a sincere way, based on the principle of ownership. 
This means that we approach your customers (our respondents) as our customers and do not see them as “just another number”. 
Revealing Research provides accurate, confidential and cost effective client focused solutions to receive feedback directly from their customers.

 

You'll be astonished at where our culture of being "Boldly Different" takes us and what we can unearth for you; intimate details about your consumers, things you may never have considered about your brand, surprising issues that could affect future growth and tomorrow's trends.

 

Contact Information

 

Electronic mail:

CEO:

angela@revealingresearch.com

Project Manager:

Call Centre Manager:

General Information:

 

lorraine@revealingresearch.com

nick@revealingresearch.com

enquiries@revealingresearch.com

 

Telephone: + 27 11 768 5115
FAX:          + 27 11 768 4079

Businessaddress:  Wilro Heights Office Park, 168 Ouklip Road, Helderkruin

 

BEE Status

Revealing Research is a BEE level 4 EME with a preferential procurement recognition
level of 100% under the procurement scorecard.

 

How can we help you?

  • Improve sales skills

  • Know your customer

  • Set minimum standards

  • Improve internal communication

  • Identify risk

  • In-depth knowledge

  • Staff Retention

  • Competitive edge

  • Increase profit

 

 

 

 

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 enquiries@revealingresearch.com